Privacy policy

Effective Date: August 15, 2025
Last Updated: August 15, 2025

Dabao Singapore (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our restaurant, catering services, website, and other online or offline services.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide to Us

  • Contact information (name, email, phone number, billing/shipping address)

  • Order details (items ordered, catering preferences, event details)

  • Payment information (credit/debit card details; processed securely via our payment processor and not stored by us)

  • Account details (if you create an online account)

  • Communications (emails, messages, feedback, reviews)

B. Information Collected Automatically
When you visit our website or order online, we may automatically collect:

  • Device and browser type

  • IP address

  • Pages viewed, links clicked, time spent

  • Cookies and similar tracking technologies (see Section 7)

C. Information from Third Parties
We may receive information from delivery platforms, payment processors, reservation systems, and marketing partners.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling orders and catering requests

  • Managing reservations and event bookings

  • Providing customer support and responding to inquiries

  • Sending service updates, order confirmations, and promotional offers (with your consent where required)

  • Improving our website, menu offerings, and services

  • Ensuring security, fraud prevention, and legal compliance

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers (payment processors, delivery partners, IT support, marketing platforms)

  • Business partners (event venues, where you request joint services)

  • Legal authorities when required by law or to protect our rights

  • Successors in business in the event of a merger, acquisition, or sale

4. Your Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA):

  • Right to know the categories and specific pieces of personal information we have collected about you.

  • Right to delete your personal information, subject to certain exceptions.

  • Right to correct inaccurate personal information.

  • Right to opt out of the sale or sharing of personal information (we do not sell personal data).

  • Right to non-discrimination for exercising your rights.

To exercise your rights, contact us at:
Email: [Insert email]
Phone: [Insert phone]
Mail: [Insert address]

We will verify your identity before processing your request.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content and ads. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have done so, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Dabao Singapore
135 4th street
San Francisco, CA 94103
Email: order@dabaosingapore.com
Phone: +(141) 561 95451